Impartiality Policy
At EEELLP, we seek to attain the highest degree of public confidence and trust in rendering unbiased services. We fully acknowledge the importance of impartiality in carrying out the inspection body activities that are governed by the requirements of the International Standard ISO/IEC 17020.
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EEELLP and every member of its inspection body team, internal or external, employees, volunteers, and contractors commit to adhere to the following policies:
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EEELLP ensures impartiality, and its policies and procedures for inspection services shall be fair among all its customers.
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EEELLP ensures impartiality in its inspection activities and shall not allow financial, commercial, or other pressures to compromise impartiality.EELLP ensures through its internal procedures, the objectivity of the inspection activities and minimize potential conflict of interest based on the applicable codes and standards for the projects.
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EEELLP ensures that all its decisions on the objective evidence is obtained through an effective process based on objective evidence of conformity or nonconformity. Any Inspection decision taken is not influenced by other interests or by other parties. Inspection decisions are taken and approved by a competent and independent person who is free from the influence of other interests or parties, including those of its clients.
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EEELLP’s policies and practices ensures that the highest standards of integrity and ethics are applied to all its inspection body activities.
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EEELLP’s personnel shall not be influenced by financial, commercial, or other pressures when conducting inspection activities, and will take action to address any situation that would affect impartiality. Personnel are required to disclose any potential conflicts of interest through a written Declaration.
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EEELLP’s management system has the necessary procedures, safeguards, and tools to ensure that these policies are strictly upheld and enforced.
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To ensure that they remain impartial when conducting audits, all employees at EEELLP shall be reviewed and monitored on regular basis.